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UnitedHealthcare Nondiscrimination, Languages, and Accessibility Notice

Writer: altastaffaltastaff

*This 1557 communication does not apply to UMR customers or to customers with standalone ancillary products such as dental, vision or life. National Account customers should have already received the communication.

Please furnish the attached Nondiscrimination, Languages and Accessibility Notice to your employees who have selected a UnitedHealthcare plan.

This notice covers the most recent requirements under the Affordable Care Act (ACA) nondiscrimination rule.

The nondiscrimination notice is posted to the UnitedHealthcare website and was provided to customers and brokers in October 2024. The 1557 rule also requires us to provide UnitedHealthcare contact information in specific languages by July, 2025. We remind members to simply contact the number on their ID Card for assistance and support.

Because many members have already received their Certificate of Coverage or Summary Plan Description and their Summary of Benefits and Coverage (SBC), we are providing the two notices in the single attached document. It is important for you to furnish the attached notice to UnitedHealthcare members. In the future, the notice will accompany the SBC and other coverage-related documents as they are distributed.

This information applies to coverage documents to inform members of their nondiscrimination rights and how to request assistance. Information is provided in 19 languages which cover the 15 most frequent languages for each state. We have also included the 8 languages required under the Culturally and Linguistically Appropriate Services Standards (CLAS), to make is easy for members to obtain this information.

Please contact your UnitedHealthcare account representative with any questions.

This email was sent by:

UnitedHealthcare

9800 Health Care Lane, Minnetonka, MN 55343 United States

© 2025 United HealthCare Services, Inc.

2/25 25-3871001



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