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How Illinois Medicaid pivoted to healthy outcomes




Care Coordination and Medicaid in Illinois: A Transformative Shift

Care coordination has significantly reshaped Medicaid in Illinois, leading to improved health outcomes, enhanced patient experiences, and more efficient use of resources. Here's a breakdown of the key changes:

1. Managed Care Expansion:

  • Centralization of care: The state has transitioned a significant portion of its Medicaid population into managed care plans. This means that instead of individual providers handling billing and care coordination, managed care organizations (MCOs) are responsible for overseeing the entire process.

  • Enhanced oversight: MCOs have the ability to monitor patient care more closely, ensuring that necessary services are provided and that there are no gaps in coverage.


2. Improved Patient Outcomes:

  • Proactive care: Care coordination has led to a more proactive approach to healthcare, with MCOs actively reaching out to patients to address their needs and prevent health issues from escalating.

  • Better disease management: Chronic conditions like diabetes and heart disease are often better managed under care coordination models, as patients receive more comprehensive care and support.


3. Cost Savings:

  • Reduced unnecessary services: By closely monitoring patient care, MCOs can help to identify and eliminate unnecessary tests and procedures, leading to cost savings.

  • Improved care quality: Investing in care coordination can ultimately lead to better health outcomes, which can reduce long-term healthcare costs.


4. Enhanced Access to Care:

  • Expanded provider networks: MCOs typically have larger provider networks, making it easier for patients to find care in their communities.

  • Improved access to specialists: Care coordination can help patients navigate the complex healthcare system to access specialized care when needed.


5. Focus on Social Determinants of Health:

  • Addressing root causes: MCOs are increasingly focused on addressing the social determinants of health, such as housing, transportation, and food security, which can have a significant impact on overall health.


In summary, care coordination has been a game-changer for Medicaid in Illinois, leading to improved patient outcomes, cost savings, and enhanced access to care. By centralizing care, focusing on prevention, and addressing social determinants of health, the state has made significant strides in providing high-quality, affordable healthcare to its Medicaid population.  To learn more about the Care Coordination Program, you can follow the developments at the Illinois Health and Family Services site.


AltaStaff has partnered with the MCO’s since the beginning of the Care Coordination initiative in 2014.  If you are interested in career opportunities with the organizations critical for Illinois’ Medicaid recipients, please contact us at www.altastaff.com/contact.

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